What a milestone! As Capterra Risk Solutions celebrates its 15th anniversary, my heart is full of pride and gratitude. I’m reflecting on the people, partnerships, and purpose that have shaped our journey. What began in 2010 has grown into an independent leader in captive consulting and insurance management, which is committed to unmatched expertise, integrity, and client-centered service. Fifteen years later, that commitment remains our foundation.
Our mission has always been clear: to help organizations expand insurance coverage, control losses, harness profits, and protect the assets they’ve worked so hard to build. Through feasibility studies, business plan development, underwriting, corporate governance, reinsurance, and the consulting and management of U.S. and international captives, we strive to bring clarity and confidence to an increasingly complex risk environment. This work is possible only because of the trust our clients and partners place in us. Your confidence fuels our resolve every day.
Our Vision
When I founded Capterra, my vision was simple: to create an organization where the fundamentals of insurance met forward-thinking risk strategies, creative problem-solving, and a culture that supported people in doing exceptional work. That aspiration became the foundation for the environment we have today—one built on ingenuity, collaboration, and a shared commitment to our mission.
We built our brand to reflect our mission.
• Our name: “Cap” nods to the captive industry, while “terra”—Italian for “earth”—speaks to our national and international reach.
• Our logo: A stylized globe reinforces that global perspective and brings the “terra” concept to life in our visual identity.
It Was Not Always Easy
Pursuing that vision came with its challenges. Professionally, I felt prepared—with the knowledge, determination, and entrepreneurial spirit needed to build something new. Personally, the path was less clear. As a single mother of three, balancing a demanding new venture with the responsibilities of family life was daunting. Many moments required deep reflection about how to move forward in a way that honored both my career aspirations and my children’s well-being.
Along the way, I heard countless reasons why starting Capterra might not be possible—concerns about risk, about timing, and about the barriers women often face in the insurance industry. However, what guided me wasn’t a sense of boldness or self-assurance; it was a genuine belief in the value this work could bring to clients and in the potential of the alternative risk space. That purpose kept me moving, step by step, even when the path felt uncertain.
Support from Family, Colleagues and Our Team
What I know for certain is this: no one succeeds alone. Building Capterra has always been a team journey. I relied on the unwavering support of my family, and I surrounded myself with colleagues, advisors, and industry partners whose insight and encouragement made the impossible feel achievable. My gratitude for them runs deep. Their support through the highs and lows helped shape Capterra into the organization it is today.
I am equally grateful for the people inside Capterra who make this mission real. Our team—professionals with deep experience in underwriting, claims, accounting, and finance—is the reason clients consider us one of their most trusted advisors. Their expertise, discipline, and genuine dedication are the heart of our culture and the key to our success.
I want to offer special appreciation to Bill Eleamos, our Vice President of Finance and now Partner, who has been with Capterra since 2015. Bill’s leadership, financial stewardship, and steady commitment to our clients have been central to our growth. His work embodies the integrity and partnership we value most.
Looking ahead, developing the next generation of captive insurance leaders remains a personal priority. Our industry thrives when we identify, mentor, and elevate emerging talent—people who bring fresh thinking, analytical strength, and a passion for innovation. We will continue investing in young professionals and creating opportunities for them to grow and contribute meaningfully to our field.
Fifteen years is both a milestone and a beginning. To our clients, partners, team members, and friends—thank you for being part of our story. Together, we will continue building the future of captive insurance with expertise, integrity, and unwavering commitment.
Sandra L. Maxim-Fenters
President & Founder
Capterra Risk Solutions